FAQ

Yes, you can place an order as a guest. However, if you create an account, your shipping and billing addresses will be saved to our address book and you will be able to view your order history. We also provide exclusive offers to our subscribers.

Your credit card will be charged either Dollar or Turkish Lira depending on your country.

We accept Visa, MasterCard and all other major credit cards via PAYTR checkout gateway.

You can contact us by sending an e-mail to customercare@simpleclassyofficial.com. Please allow up to 24 hours for a reply. Any inquiries sent on the weekends or public holidays will be responded to the following business day.

We have provided individual garment fit notes to each product page. If you still have questions please contact us at customercare@simpleclassyofficial.com, and we will help you find the best size for you.

All of our subscribers will receive a one time 10% off in their first order. We will be providing further offers to our subscribers.

We offer free shipping to all countries. Your purchased garment will be shipped from Istanbul/Turkey.

Domestic orders will be sent to your registered delivery address within 3 working days. International orders will be sent to your registered delivery address within 7 working days at the latest. The customized orders will be sent to your registered delivery address within 14 days after we take your body measurements.

You can return the items you purchased from Simpleclassyofficial.com within 14 days as of the delivery date. You need to create a return request before sending your item back to us. Please note that customized orders can not be returned. See the Return and Exchange Policy page for further information.

If you want to change the size of the item you purchased from Simpleclassyofficial.com, you can contact us at customercare@simpleclassyofficial.com and submit your new size request. Size exchanges can be made online. However if you want to change the style of the product you purchased, you need to return the item and then purhcase the product you like. Please note that customized orders can not be exchanged.

We ensure that all items sold are of the highest standards and quality. However, if you have concerns regarding your item please contact us straight away at customercare@simpleclassyofficial.com. We will review the matter and get back to you as soon as possible.

It is definitely safe to order from Simpleclassyofficial.com. We do not store any credit card details nor share your personal information with any third party.

You can change or cancel your order if it is not shipped. Please contact us straight away at customercare@simpleclassyofficial.com if you want changes in your order. Please note that once an order is shipped, it cannot be changed or cancelled.